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Google Rating
4.9
Based on 215 reviews
Appliance Doctors
4.9
G E-Jones
17:05 10 Sep 20
Johann always friendly, knows his stuff, useful information and was great with my two kids when they showed interest!
Bridget Carty
17:48 09 Sep 20
Very pleased with the service we received from Appliance Doctors! Would highly recommend using this team, they are fast, professional and reliable!
Beautiful Signature
17:05 09 Sep 20
Great fast service from Johann installing the dishwasher . Thank you appliance doctors .
Richard Boddice
14:24 09 Sep 20
We had issues with both our microwave and stove. Johann from Appliance Doctors was excellent in helping us solve the issues. He was not only prompt in turning up at the prearranged time but also performed the work quickly and efficiently. All told excellent service.
Sally Hendricken
16:19 08 Aug 20
Excellent service. Sending the Bio was great, Pascale was professional and knowledgeable. Quick service
Mkada Collections
15:59 07 Aug 20
This was my first experience with the Appliance Doctor and it was a great experience! My technician Pascals was great! Not only did he understand the issue right away, he provided extremely helpful advice to avoid future problems. I am happy that I came across this company, now I have a ‘go to’ for all my appliance needs.Danielle Greaves
Gary Frost
15:45 14 Jul 20
Johan is as always onetime, professional and capable. When something breaks these guys and girls are the best!!! Thanks for all you do.
JoPete Small
22:06 09 Jul 20
Johann went out of his way to accommodate our request in a timely and efficient fashion, and he also took the time to provide advice on our future needs. Very pleased with the excellent service!
Rebecca S
23:09 17 Jun 20
I've used Polar Bear Air (sister company to Appliance Doctors) many times in the past and have always been very happy with their service. I just wanted to give a special shout out to Javell who serviced our AC unit today, he was on time, professional, and very courteous - what a pleasure!! Thanks so much Javell, you made my day!
Shakira Miller
14:10 28 May 20
Mr. Mowatt was very friendly, professional, patient and informative. He provided detailed recommendations for my situation and was thorough with his inspection/investigation. This was my first time utilizing the services from your company and I'm happy to say should the need arise I will be a repeat customer and will ensure to recommend the company to family and friends. Thanks!!
Kodie Scott
12:56 28 May 20
Best appliance technician In Cayman. Was very knowledgeable and quick with his diagnostics and solution. Will definitely use him again and refer to friends!
Shahara Bennett
11:10 26 May 20
Very friendly, professional and quick service. Excellent information system! Never one did I have to contact them for updates. Email confirmations of appointment date, times and technician and their experience (and hobbies). Email and text day of advising technician is on their way and a phone call. Technician, Johann, was very pleasant, professional, easy to talk to and wore protective gear at all times. Once he completed his service he provided feedback and tips on how to get the best use of my appliances. My experience so far has been a great one and I am happy I made the choice to call. Thank you!Shahara
Anaira Pierson
16:07 22 May 20
"Awesome customer service and very professional. Mr. Gottgens made sure to inform me step by step when he found issues and offered suggestions for future maintenance. I was very impressed that he followed social distancing, he showed up with a mask and immediately placed covers on his shoes before entering my home. Overall it was a very pleasant experience and my issue was resolved in no time."
caymancoyote .
18:15 11 May 20
During this lockdown time it was a great relief to have what we consider an essential appliance fixed. Response was timely, punctual and the needed new part was in the truck so the repair was completed on the spot by a true professional.
Richard Strommer
05:43 23 Apr 20
Professional service. Very prompt and efficient to deal with. Regular updates received throughout the process via email, text and phone calls. They sourced the replacement part I needed extremely quickly. On replacing the part, the fridge worked perfectly once more. They even phoned back later that day to check that everything was working well. They also went above and beyond in sourcing a loan fridge for me while mine was out of action. I highly recommend Appliance Doctors.
Mark Nicoll
17:09 01 Apr 20
Last night when we were cooking supper, our stove started to smoke and then shut down.Yikes!Thanks to Pascale, though we have a temporary fix and we can cook again! Yahoo!Thanks for safely and promptly responding!
TheLandeker .
03:40 06 Mar 20
Mr. Pascale was very knowledgeable, cheerful and pleasant. It did not take me very long to realized that he knew how to identify the problem, to which he gave a number of options to resolve the problem. I would recommend the services of this company to everyone.
Emma Howe
22:01 05 Mar 20
Excellent service - received an email and text confirming appointment, with a picture of exactly who would be coming. Called to let me know when on the way, and arrived promptly (5 minutes early!) Very professional, and able to fix the washing machine!
Maureen Cubbon
14:43 29 Jan 20
Professional & efficient service from the young lady who answered the call and booked the service to the technician who came to the house. Reasonably priced, great communication through email, text and a phone call to let me know they were on the way. Absolutely recommend them and will certainly use them again.
Nina
23:32 30 Dec 19
Excellent customer service from the receptionist to our technician Pascale. He was very professional and polite. Pascale was very thorough and knowledgeable in diagnosing the problems with our dryers and gas stove. He resolved the issues with the appliances and even called back a couple of times to make sure everything was operational. Highly recommend Appliance Doctors!
James Gilbert
22:08 28 Nov 19
Johann was fantastic. Called to check if he could come slightly earlier than the appointment and then arrived exactly when he said he would. Very pleasant. Well presented. Well spoken. Knew his work and solved my problem quickly. I recommend him highly and would be very pleased to have him sort out any future issues.
